Hotels manage delicate balance between recovery and guest experience
The surge in demand and steadily climbing prices have not been met with a corresponding improvement in amenities or services, according to J.D. Power's 2022 North America Hotel Guest Satisfaction Index.
While destinations are eager to welcome visitors, supply simply cannot meet demand
International departures from European countries are expected to reach only 69% of 2019 figures in 2022, according to GlobalData forecasts.
Higher expenses and staffing shortages are hampering airlines
U.S. carriers see no slowdown in demand, despite unease about the economy. But problems with staffing and operations are eating into profits.
How hotel marketing adjusts for relaunching. With a wave of conversions during the pandemic, more hotels need to reintroduce themselves to the traveling public.
Is my hotel greenwashing? Here’s how to tell. There are practices that generally signal that a hotel or an airline is more sustainable, or at least earnestly trying to be.
Travel + Leisure announces its 2022 World's Best Awards. The World's Best Hotel is Rosewood Castiglion del Bosco in Montalcino, Italy.
London hotels post record-breaking room rates. The absolute June 2022 ADR and RevPAR levels were the highest for any month in STR’s London database.
Empowering women in hospitality: The network effect. The future is brightest when viewed as a common journey in which the opportunities for connecting, collaborating and building are expanding every day.
10 of the best social media marketing strategies for hotels. Hotels need a different approach when it comes to making their place look desirable to stay in.
Fuel Travel: How to improve hotel guest satisfaction. There’s no magic button or single solution for improving hotel guest satisfaction.
SiteMinder: Email marketing guide for hotels. Email marketing is one of the most viable and cost-effective ways for your hotel to reach guests and boost direct bookings.