A new study by Amadeus reveals the extent to which a brand can be damaged by a poor payment experience
40 percent of respondents recently experienced some kind of problem when paying at the hotel, with more than a third of respondents saying they couldn’t pay how they wanted.
With Cendyn, hotels can activate their unified data across revenue, eCommerce, distribution, marketing, and sales - at scale, in real-time, and across every channel.
Canceling flights most significant precautionary move airlines can make to help with the current chaos
Though passengers are sick and tired of the confusing burden that ruins the joy of flying, United Airlines warns that the headache of flying might continue till next summer.
The issue is exacerbated by the recent uptick in airline mayhem
Some travel agents say they now spend more time on hold with airlines than ever, given recent cancelations, delays, and lost luggage.
Northern Europe leads global recovery in hotel occupancy. Northern Europe has seen the highest hotel occupancy levels of any global region, with the UK and Ireland leading the way.
Ryanair warns about ‘fragile’ market. European low-cost carrier Ryanair returned to profit in the last quarter but has warned about the “fragile” state of the airline market.
UK travel search landscape across holidays and flights. Tui remains on top as competition for share of voice heats up and search volume for flights and holidays at its highest since 2019.
When a hotel's recommendation goes horribly wrong. Does that mean a hotel is liable should something happen at a recommended place?
Paris Hilton stars in new campaign for Hilton Hotels. This is the first time the granddaughter of Hilton Hotels founder Conrad Hilton has starred in spots for the hotel.
How to increase email open rates with H2H subject lines. People want to know that your email will entertain them, help them, improve their work, or do something else for them.
Cloudbeds: Hotel data analytics to improve your property’s performance. There are numerous tools available that make data more accessible and do a lot of heavy lifting for you.
Shiji Group: Reflections on the present and future of hotel connectivity. The average guest is likely to bring three devices to your property, all of which have the latest and greatest technology.